In an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
DurationIn an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
By the end of training, participants will be able to:
We measure our success as an organization by the successes of the businesses and individuals we have served for over 35 years. The very human way in which we operate is driven by who we are at our core. It is in our DNA, and embedded in our mission, values, and company culture.
To help people and organizations develop their potential.
Each of the dots in our logo represents one of our six values that forms the foundation—the very core—of our company. Everything we do is guided by these values. From the way we work with you to the way we give back to the community, our internal culture is one with heart and purpose.
CJI helps create healthier workplaces by training staff to work through conflict, mediate conflict situations and strengthen conflict management capabilities.
At this workshop you will practice what you learn to enable you to apply the skills more readily when you return to your workplace. You are encouraged to bring examples of situations you would like to resolve.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
The benefits of attending this course are far-reaching since effective communications and conflict resolution strategies in the workplace will lead to healthier, highly satisfied, more productive employees.
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
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