This interactive crisis management training course looks at how to manage and communicate during a period of crisis. “When written in Chinese, the word “crisis” is composed of two characters. One represents danger and the other represents opportunity.” – John F. Kennedy
DurationThis interactive crisis management training course looks at how to manage and communicate during a period of crisis. “When written in Chinese, the word “crisis” is composed of two characters. One represents danger and the other represents opportunity.” – John F. Kennedy
The course will address frequently asked questions such as:
How can I prepare for tough questions
How to handle media interviews
How to manage a social media crisis
What can we do to manage our reputation in a crisis
What are the 10 Rules of Crisis Management
Who should attend
Middle management level employees
Supervisors
Team leaders
Employees who have been earmarked for succession into management
Crisis Management Training Outline
Introduction
Media Interview Tips
Stakeholder interview tips
Handling Media Interviews
Reputation management in a crisis
Crisis media event planning & management
Crisis media interview skills
Practicing Tough Questions
10 Rules of Crisis Management
Should the CEO be the spokesperson?
The new threat – Social Media
How to Manage a Social Media Crisis
Your crisis potentially stays on the Internet
Face the Facebook threaded replies
The Mindspa Institute Pty (Ltd) was established in 2008 and specializes in skills development. We are accredited with The Services Seta and have offices in Gauteng and Cape Town and operate internationally.
We have had the privilege of forming partnerships with major blue-chip companies as well as government institutions and have rolled-out training and workshops across Africa. We have numerous client references available to ensure that you can make an informed decision and can trust us to partner with you in growing your team.
The greatest gap in the world is between “knowing” and “doing” so all our training workshops and interventions focus on bridging that gap through interacting with the business, its management and employees, enabling them to take the lessons and practically implement the changes in their work and personal lives.
While Management Training remains a key focus, we offer a wide variety of training courses and workshops, continuously updated to remain relevant, across public and in-house platforms.
This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course focuses on how to prepare the communication function to respond rapidly and effectively in the event of a crisis in order to be able
This Leadership and Crisis Management in Emergency Situations Workshop will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency.
SADI 399 Crisis Management & Contingency Planning Training is offered by SADI.If the course topics you are interested in don’t appear under the list of courses, please don’t hesitate to inquire. We do a lot of specialised, focused training for public and private sectors which require us to deve...
Whilst we aim to prevent things from going wrong, as part of our proactive risk management system, we must also have a clear plan in place for emergencies, disruption and incidents.
This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course focuses on how to prepare the communication function to respond rapidly and effectively in the event of a crisis in order to be able
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