Crisis Management Course

A professional crisis can strike at any time and in any number of ways. How you manage the crisis will determine whether it becomes a major setback for your organisation or a potential opportunity.

We provide professional crisis management courses delivered by some of Australia’s most knowledgeable organisation experts. Learn the skills your company needs to prepare for or manage a crisis and even capitalise on a crisis.

Key learning outcomes

Your Crisis Management program will give participants the skills to:

• Understand the root cause of the crisis

• Use key tools for managing a crisis

• Report the crisis accurately in the beginning

• Explain the type of crisis that exists

• Predict any potential problems that could aggravate the crisis

• Understand the importance of contingency planning

• Analyse and interpret your action plan

• Discuss the correlation between your crisis and risk management strategies

• Apply the ARTR strategies for resolving the crisis

• Ensure the effective flow of communication within the organisation for managing crisis

• Plan periodic reviews of the operational process

• Conduct Strategic Thinking and Lateral Thinking – the main foundations of a Crisis Management Plan

• Develop effective and momentary decision-making skills

• Build in knowledge loops for similar events