Preferred Training Networks

Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way

A professional crisis can strike at any time and in any number of ways. How you manage the crisis will determine whether it becomes a major setback for your organisation or a potential opportunity.

The process of design thinking is gaining popularity and has emerged to be a powerful tool to handle various problems at work. Design Thinking (DT) and Appreciative Inquiry (AI) are proven methodologies to integrate idea formulation and consolidate as a single process.

This course also provides advisory support to help participants manage diversity and inclusion events. This course has a strategic focus too, and participants will discover how to link diversity and inclusion objectives with your strategic objectives.

Our change management training courses and workshops will help you to prepare for, communicate and manage any major changes that come your way.