COURSES OFFERED BY PREFERRED TRAINING NETWORKS

In order to provide excellent service and to maintain key accounts, it is important to know what your customers expect from the relationship. It is essential to manage clients effectively to build a long-lasting relationship with them. Many organisations lose sight of what their customer’s need a...

Our sales training programs are designed to enable participants to learn how to build levels of trust with customers and prospects. Participants will explore the Ansoff Matrix to unleash a new wave of opportunities and leads. A great BDM never runs short of opportunities or leads. The nature of sal...

The term business acumen is simply the art of linking an insightful assessment of the external business world with an understanding of how money can be made. Then stakeholders develop key strategies to deliver desired results. This intelligence provides great scope to make good business judgements ...

Preferred Training Network offers a variety of courses at affordable rates. Training courses are an effective means to enhance the productivity of your workforce. Business training is vital for the growth of any company as it can equip your employees with certain key skills. The most important reso...

Many organisations have some great leaders. However they are often not working in the same direction and are not working synergistically. Clashing leadership styles sometimes hamper productivity and dampen morale. Progressive organisations utilise team based leadership tools to get blocks of people

Top leadership traits have been analysed for centuries. There is probably nothing that has been analysed more than ‘leadership’. This practical intermediate leadership skills development course will help participants discover critical leadership skills for their individual situation. Proven lea...

It is critically important to deliver a top level professional service to customers. Even when a customer’s needs cannot be met, it is crucial that their expectations be managed. Participants will also learn how to set positive experiences for customers which are proven to increase customer reten...

Lazy communication is rife. People are trying to communicate in as few words as possible. It’s as if we’re too busy running around in circles to take time to communicate with one another.

The world of finance may be hard to understand. It is difficult to get a holistic picture of your organisational performance and processes without basic financial skills.

This course provides participants with an understanding of the key skills needed to successfully manage accounts. Topics include customer service, negotiation, problem solving, influencing and communication.