CRM (An Introduction to Customer Relationship Management)

by Learning Edge Claim Listing

As with many significant undertakings, undergoing a crm review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This two days course sorts through a myriad of information and brings you the basics you need to make a decision about the need

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Learning Edge Logo

img Duration

2 Days

Course Details

As with many significant undertakings, undergoing a crm review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This two days course sorts through a myriad of information and brings you the basics you need to make a decision about the need for crm, its benefits, and how to coordinate the base requirements for a crm undertaking.

What’s Included:

  • Instruction by an expert facilitator
  • Small, interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion 

Topics Covered

  • What CRM is and who it serves
  • Checklist for success
  • Requirement driven product selection
  • Considerations in tool selection
  • Strategies for customer retention
  • Building the future
  • Homegrown vs. application service provider
  • The development team
  • Evaluating and reviewing your program

What You Will Learn

  • The terms and benefits of CRM on a company’s bottom line
  • Analyze the different components of a CRM plan
  • Develop a checklist for readiness and success in CRM
  • Describe how CRM creates value for organizations and customers
  • Consider developmental roles that have the greatest impact on CRM
  • Kuala Lumpur Branch

    332B, 21-C, Level 21, GCB Court, Jalan Ampang, 50450, Kuala Lumpur

Check out more CRM (Customer Relationship Management) courses in Malaysia

The Malaysian Insurance Institute Logo

Introduction to Customer Relationship Management

At the end of the course, participants will be able to : Trainee will be able to look, understand & contributing in CRM effectiveness in newly bigger scope, globally. Trainee will be able to realize the impact of good practises of CRM to the nation (organization, people & countries) Trainee will b...

by The Malaysian Insurance Institute [Claim Listing ]
Galactic Solutions Learning Sdn. Bhd Logo

Salesforce Certified Administrator Training

The salesforce certified administrator credential is designed for those who have experience as a salesforce administrator. Candidates should possess broad knowledge of salesforce applications, regularly configure and manage salesforce, and continuously look for ways their companies can get even mor...

by Galactic Solutions Learning Sdn. Bhd [Claim Listing ]
UNIRAZAK Logo

Customer Relationship Management

This module enables candidates to develop coherent customer relationship management plans that incorporate strategic and tactical dimensions. This course focuses on the development and implementation of relationship strategies via the use of strategic initiatives for the service sector.

by UNIRAZAK [Claim Listing ]
Mcpolycc Logo

Supplier and Customer Relationship Management

Supplier and customer relationship management are offered by mcpolycc. Break into a new field like some information technology or data science. No prior experience support necessary. Break into a new field like some information technology or data science. No prior experience support necessary.

by Mcpolycc [Claim Listing ]
Funnel Evo Group of Companies Logo

Customer Relationship Management Course

The customer relationship management or crm program is specifically proposed on the theoretical and practical knowledge of a combination of strategy and technology designed and compiled specially for use by organizations or individuals to manage interactions with customers to build long-term relati...

by Funnel Evo Group of Companies [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy