Customer Care Training

by Appl-ann Claim Listing

As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays

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Course Details

Overview:

As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays.

It is important to know how to handle information requests and the range of information. We furthermore look at booking of external services, the arrival and departure of guests and the importance of telephone skills.

  • Pretoria Central Branch

    Pretoria, Pretoria Central, Pretoria

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