Appl-Ann is a unique company which trains and educates people in the workings of accommodation sector in South African Tourism Industry.
The training is designed to equip the learner with the necessary information and skills to work sustainable in their specific positions at the eatablishment with the desire to perform the best quality of work while having the knowledge to bring their own initiative to the table.
Appl-Ann was the first company in South Africa providing this service to the accommodation sector.
With our new upgraded manual this training is about your serving job, personal appearance, waiting tables, making a customer feel welcome and making good tips
In this training course we discuss the importance of understanding and maintaining a positive attitude and the impact this has on the reputation of your business
The finance is the foundation of each business. In this training we look at the importance of costing and profits, costing classifications and methods
As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays
This exciting new upgraded training consist on topics such as cleaning & maintaining public areas, storage of cleaning equipment & materials, working safely, guest’s private areas when servicing a room, how to prepare areas and surfaces for cleaning
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