This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
DurationObjective:
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
Our Training Methodology:
Focus on practical application of skills, learnt, applied and practiced
Knowledge sharing and team learning form part of Edge’s unique training methods
Programmes are flexible and easily adaptable to suit the various learning styles
Interactive sessions include group discussions, case studies, Q & A sessions and role-plays
Edge ensures that the learners are engaged and receptive to training
Improving the learner’s confidence, attitude, knowledge and skills are critical
The Edge Hotel School is a division of Edge Training that aims to provide opportunities to individuals looking to follow their culinary passion and gain experience in the hotel industry. We are SETA accredited and Level 1 B-BBEE.
Hospitality training includes accredited learnerships, skills programmes, soft skills courses, barista training, online training and more.
Computerized Cashier Course is offered by Matasolve Academy. These courses are ideal for those candidates who do not have a grade 12 qualification, but would like to enter a career path in health, development and social care fields. Learners with a grade 12 pass have an added advantage though.
The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
Call Centre courses are offered by A+ Computer Training Studios.
This Call Center Training course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore