Customer Interaction And Table Service

Objective:

This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.

Our Training Methodology:

• Focus on practical application of skills, learnt, applied and practiced

• Knowledge sharing and team learning form part of Edge’s unique training methods

• Programmes are flexible and easily adaptable to suit the various learning styles

• Interactive sessions include group discussions, case studies, Q & A sessions and role-plays

• Edge ensures that the learners are engaged and receptive to training

• Improving the learner’s confidence, attitude, knowledge and skills are critical