This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
Objective:
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
Our Training Methodology:
Focus on practical application of skills, learnt, applied and practiced
Knowledge sharing and team learning form part of Edge’s unique training methods
Programmes are flexible and easily adaptable to suit the various learning styles
Interactive sessions include group discussions, case studies, Q & A sessions and role-plays
Edge ensures that the learners are engaged and receptive to training
Improving the learner’s confidence, attitude, knowledge and skills are critical
The Edge Hotel School is a division of Edge Training that aims to provide opportunities to individuals looking to follow their culinary passion and gain experience in the hotel industry. We are SETA accredited and Level 1 B-BBEE.
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Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service
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