The Edge Hotel School

Dial into the communication process to understand the importance of listening and how to improve business communication. Our telephone etiquette workshop allows you to build your confidence in how to identify conflict and resolve it effectively.

The intention of the Barista Skills Programme is to provide training opportunities where relevant skills and competencies are obtained and applied in the Food and Beverage industry, ranging from small restaurants to hotels.

For those who want to enter the hotel and accommodation industry, our accommodation services learnership allows you to learn the operational aspects of housekeeping services and basic supervisory skills.

Performance management is a vital skill for both supervisors and managers to refine. This workshop provides the building blocks for setting expectation, effective evaluation, the foundations of engagement, exploring solutions to performance gaps, communication and collaboration within the team

For those who are interested in the Food and Beverage service industry, you gain a working knowledge of table and beverage service, how these service skills contribute to the customer experience and how to maintain hygiene standards across different operational areas.