Dial into the communication process to understand the importance of listening and how to improve business communication. Our telephone etiquette workshop allows you to build your confidence in how to identify conflict and resolve it effectively.
DurationDial into the communication process to understand the importance of listening and how to improve business communication. Our telephone etiquette workshop allows you to build your confidence in how to identify conflict and resolve it effectively.
The Edge Hotel School is a division of Edge Training that aims to provide opportunities to individuals looking to follow their culinary passion and gain experience in the hotel industry. We are SETA accredited and Level 1 B-BBEE.
Hospitality training includes accredited learnerships, skills programmes, soft skills courses, barista training, online training and more.
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.
Quality Customer Service Management course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
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