COURSES OFFERED BY THE EDGE HOTEL SCHOOL

Manage yourself through a personal time management plan and put practical tools in place to successfully apply time management principles. Grow your confidence in assessing productivity and concentration and learn to maintain a balance.

By the end of this successful selling course you will be able to execute and close a sale as you will understand both your customer and the sales process.

Determine the who, why, what, and how of report writing. You will learn how to collect, organise, and construct information into a well-rounded report, aimed at the targeted audience.

This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.

The intention of the Barista Skills Programme is to provide training opportunities where relevant skills and competencies are obtained and applied in the Food and Beverage industry, ranging from small restaurants to hotels.

For those who are interested in Professional Cookery, this qualification brings together the elements of food preparation, stock management and kitchen hygiene. You will also gain insight into how to communicate effectively, how to create interpersonal relationships with your team and how to mainta...

For those who are interested in the Food and Beverage service industry, you gain a working knowledge of table and beverage service, how these service skills contribute to the customer experience and how to maintain hygiene standards across different operational areas.

Performance management is a vital skill for both supervisors and managers to refine. This workshop provides the building blocks for setting expectation, effective evaluation, the foundations of engagement, exploring solutions to performance gaps, communication and collaboration within the team

For those who want to enter the hotel and accommodation industry, our accommodation services learnership allows you to learn the operational aspects of housekeeping services and basic supervisory skills.

The intention of the Barista Skills Programme is to provide training opportunities where relevant skills and competencies are obtained and applied in the Food and Beverage industry, ranging from small restaurants to hotels.