Our course - which is fully funded and so free to join - is ideal for any member of staff within a company that has day-to-day interaction with customers and wish to gain a qualification that will further their career prospects.
Our course - which is fully funded and so free to join - is ideal for any member of staff within a company that has day-to-day interaction with customers and wish to gain a qualification that will further their career prospects.
Life at Shipley College is more than just your course!
Since the doors opened to the purpose-built Victoria Road School in 1868, we’ve followed a legacy of education that has paved the way for incredible stories and successes.
We became Shipley College in 1969 and have continued since then to expand our offer, catering to the needs of the people of Bradford.
Over the years, we have provided a huge range of courses for people to explore their passions and make strides in their careers. Studying with us means you’re part of our expansive history and we can’t wait to see what you go on to achieve.
We have an inclusive and accepting culture, encouraging people of all backgrounds and nationalities to take advantage of our incredible facilities and knowledgeable tutors.
Your safety is paramount to us and we have systems in place to ensure you feel comfortable during your studies. We work hard to shine a spotlight on equality and diversity by marking awareness days, celebrating different religions and encouraging an open discussion.
Life at Shipley College is more than just your course!
Not only do we have fully-equipped classrooms, course-specific areas such as greenhouses, a Fitness Centre and mock aircraft cabin, but we also have a wide range of clubs, activities and opportunities to give you the full college experience.
We understand college is often the first taste of freedom from a traditional school environment, and we're here to make it as fun and exciting as possible.
We're located in the World Heritage Site of Saltaire, a village built for mill workers by Titus Salt in the late 1800s, and is popular with tourists from around the world. Just a short walk from our campus is Roberts Park, the River Aire and the Leeds to Liverpool Canal - it's a beautiful place to spend your days learning and making friends, if we do say so ourselves!
The main purpose of a customer service specialist is to be a professional for direct customer support within all sectors and organisation types. An advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. Respon...
Half day session that will explore how good customer service starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide good customer service.
This short course is aimed at individuals who have a responsibility for reception duties. It may also be of interest to employers looking to hire a new receptionist.
Face-to-face contact and telephone, email and digital communication form part of customer service for businesses and other organisations. Whatever job title or role an individual may have – and regardless of whether they work in public, private or third sectors – the knowledge, skills and behav...
The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy