The customer service team is now becoming one of the largest teams in all large corporations with people catering to clients through home visits, remote assistance and telephonic guidance.
DurationThe customer service team is now becoming one of the largest teams in all large corporations with people catering to clients through home visits, remote assistance and telephonic guidance. These team members have to be provided with Customer Service training that will enable them to cater to customer expectations.
Ripples Learning is a renowned company in the Learning and HR services space. Ripples Learning offers some of the best Customer Service training programs that are based on extensive research of the industry, customers, feedback and complaints.
Ripples Learning has worked with a wide variety of industries and has the knowledge and experience of what the nuances of these industries are.
A customer service training program created for the telecom industry is very different from the customer service training imparted to an FMCG company. Not only is it important to understand the business but also very important to understands current trends and technology.
Ripples Learning’s customer service training programs are very practical and easy to apply. They contain real life scenarios built in, in the form of role-plays and case studies to help learners understand the behaviours to be implemented for achieving customer satisfaction.
The fast-paced changes in the business world over the last two decades have made learning and development indispensable to organizations. There has been exponential growth.
in the south-east Asian corporations both in terms of the numbers of people and in the nature of work. This has lead to large-scale hiring, which in turn, brought in challenges of quality of workforce and productivity.
More people also meant diversity in personality types, cultures, mindsets, preferences and many other aspects. The opportunities for employees increased and to be able to use these opportunities people needed to upgrade their skills and competence.
Telephone Etiquette Course is offered by Get Skilled Training. One on One Coaching Sessions for Middle /Senior Management Employees on Team Work, Leadership and any specific needs the clients may have. Counseling  sessions for increase in productivity and rapport with other members of the Team.
Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
Telephonic Etiquettes course is offered by Kaizan Training Solution. Leadership training companies play a pivotal role in nurturing effective leadership skills. India's top training companies offer comprehensive programs that empower individuals to become impactful leaders.
Each one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.
In this course the student learn to provide assistance to the guests of a hotel throughout their stay. Students also learn to perform check-in, assigning rooms, helping guests complete registration cards, handling reservations and collaborating with hotel staff.
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