The fast-paced changes in the business world over the last two decades have made learning and development indispensable to organizations. There has been exponential growth.
in the south-east Asian corporations both in terms of the numbers of people and in the nature of work. This has lead to large-scale hiring, which in turn, brought in challenges of quality of workforce and productivity.
More people also meant diversity in personality types, cultures, mindsets, preferences and many other aspects. The opportunities for employees increased and to be able to use these opportunities people needed to upgrade their skills and competence.
Meaning of communication is the response we get. We interpret and convey our experience through language.Participants learn advanced strategies for effective communication including how to use clean language to get unpolluted perceptions from others.
Beliefs are the single most important variable that impact our ability to achieve stated and unstated outcomes. Our beliefs influence and mold our behavior. They impact decisions, actions, aspirations and achievement.
Our emotional experience is often a reaction to the most dominant thought rather than a proactive choice. A cynical worldview and negative beliefs contribute to us operating from either an extremely detached emotional state or an overly reactive one.
There are several ways in which team building training can be done, some indoors and some outbound; team sizes depend on the kind of training found best suited for the requirement.
The customer service team is now becoming one of the largest teams in all large corporations with people catering to clients through home visits, remote assistance and telephonic guidance.
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