Customer Service Training

We help women, girls and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy.

As part of  national and international movement, the YWCA is a turning point in the lives of 25 million women, girls and gender diverse people world wide. We welcome women and gender diverse people of all faiths, sexual orientations, races, cultural affiliations and creeds.

YWCA Toronto is funded by the United Way Greater Toronto, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many corporate sponsors, foundations and individual donors.

Vision

YWCA Toronto seeks a radical transformation of society where all women, girls and gender diverse people can thrive.

Mission

YWCA Toronto is a leader and collaborator in the provision of feminist, intersectional and transformative shelter and housing, employment and training, leadership, and advocacy for women, girls and gender diverse people.