Day To Day Management and Supervision of Staff

by Victorian Chamber Of Commerce And Industry Claim Listing

This course will turn you into a leader who can inspire, influence and help your employees to achieve their full potential in a fast-paced business environment.

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Victorian Chamber Of Commerce And Industry Logo

img Duration

1 Day

Course Details

This course will turn you into a leader who can inspire, influence and help your employees to achieve their full potential in a fast-paced business environment.

You’ll gain the knowledge and skills to effectively handle difficult situations and have the confidence to hold professional discussions and achieve positive results.

This course gives practical tips and tools for ensuring a consistent and fair approach to changing staff behaviours associated with poor performance, motivation and conflict.

 

Learning Outcomes:

This course will increase your knowledge of:

  • Proven methods for optimising your team’s results, including navigating problems of poor performance in a systematic way
  • Consistency and fairness in decision-making
  • Managing performance to achieve better results
  • How to have the ‘difficult’ conversation
  • How to identify underlying causes of poor performance and behaviour
  • How to discipline staff appropriately, including conducting interviews and maintaining documentation
  • Melbourne Branch

    150 Collins Street, Melbourne
  • Geelong Branch

    Suite 7 60 Brougham St, Geelong
  • Ballarat Branch

    Federation University Brewery Building Suite 5 106-110 Lydiard Street South, Ballarat
  • Bendigo Branch

    43 Williamson St, Bendigo

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