Diploma in Hospitality Management gives you the complete understanding about the functions of such as Front Office, Food and Beverages, House Keeping and Fidelio Guest Relationship Software This is the course designed by specifically for the students who wishes to leave their footprints in the Hosp
Diploma in Hospitality Management gives you the complete understanding about the functions of such as Front Office, Food and Beverages, House Keeping and Fidelio Guest Relationship Software
This is the course designed by specifically for the students who wishes to leave their footprints in the Hospitality Domain through their contribution of work to the Hospitality Industry.
What you will learn
After completing this Diploma in Hospitality Management course you will be able to:
Learn about handling Guest Relations and till the time guest leaves the hotel
Promote various services provided by the Hotel
Greet and provide services to the guest at the hotel
Have good understanding about the Front Office, House Keeping and the knowledge about Food and Beverages
Knowledge on usage of Fidelio Reservation Management System to make and maintain reservations and issue hotel vouchers
Course Content
Grooming
English Communication Skills
Hospitality
Handling Guest Cycle – Reservations, Pre Arrival, Arrival, During Stay and Departure
Fidelio
Personality Development
Computer Skills
MS Word & MS Excel
Typing Skills
Interview Skills
Who should attend
This course is recommended for:
Who wishes to establish their career in Hospitality
Serve the Domestic & International Guests
Customer Satisfaction Oriented
Qualification
Pursuing or completed 12th Standard
Under Graduate / Graduate
At Air Grace Aviation Academy (AGAA), our goal and aim are simple. To set our students a successful career in Aviation as a Cabin Crew, Airport Ground Staff, Hospitality, Travel and Tourism.
That is to say, Air Grace Aviation Academy is to “open up the world for those who seek a brighter future and help our students landing in their dream career”.
Furthermore, we open up the world of opportunities to you. We provide you with best in industry learning and industry insights to set you on a path to success.
On the other hand, whether you are looking to begin, advance, re-start or refresh your Aviation, Hospitality, Travel and Tourism Career. Air Grace Aviation Academy being the World’s leading Training provider provides the best blend of academic content and industry know how.
We are dedicated to give Cabin Crew, Airport Ground Staff, Hospitality, Travel and Tourism industry lovers the skills, knowledge and support needed to be success.
As a student, you will participate in real-world training delivered by facilitators who has more than 60+years of combined industry experience.
Rest assured, you’re being in great hands and will learn from some of the best in the domain! Come, meet us, join us, learn with us and fly sky in your career.
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