Diploma Of Hospitality Management

Welcome to SIT50422 – Diploma of Hospitality Management, your pathway to excellence in the hospitality industry! Our diploma program is designed to equip students with the essential skills and expertise needed to excel in managing various aspects of hospitality establishments.

With a strong focus on practical learning, our program ensures that students are well-prepared to take on the challenges of the industry. Whether you’re an international or domestic student, this nationally recognized diploma offers a comprehensive curriculum that covers all aspects of hospitality management. 

Key Course Highlights:

• Strategic Management: Learn the art of strategic planning and decision-making to effectively manage a hospitality business and lead teams to success.
• Food and Beverage Operations: Gain a thorough understanding of food and beverage service, menu planning, and customer service excellence.
• Accommodation Management: Explore the ins and outs of managing accommodation services, including front desk operations, reservations, and housekeeping.
• Financial Management: Master financial analysis, budgeting, and cost control to ensure the financial success of a hospitality establishment.
• Human Resource Management: Develop essential leadership and interpersonal skills to manage teams, recruit staff, and enhance employee performance.
• Marketing and Sales: Discover effective marketing strategies and sales techniques to attract and retain customers in the competitive hospitality market.
• Throughout the SIT50422 – Diploma of Hospitality Management, experienced trainers with real-world expertise will guide you, providing valuable insights and support to help you thrive in the industry. Practical training will take place in fully-equipped hospitality facilities, allowing you to apply your knowledge in a simulated environment, preparing you for the dynamic challenges of the real world.

Entry Requirements:

• Students enrolling into SIT50416 – Diploma of Hospitality Management must meet the following entry requirements:
• A candidate must be a minimum age of 18 years at the time of course commencement.
• Submit a copy of minimum Year 12 or equivalent qualification or AQF Certificate III / IV or higher.
• Successfully complete a Language, Literacy & Numeracy test (LLN) & Pre-training review (PTR) process
• Candidate undertaking this course must possess sound language, literacy, and numeracy skills since it requires them to do calculations, make recipe cards and do menu costing, do the calculation for budget and prepare operational plans.
• All students are required to undertake a language, literacy, and numeracy (LLN) test conducted by the institute.
• If learners do not meet English and LLN requirements, learners will be asked to take further Language, literacy, and numeracy training (as Institute doesn’t offer LLN training courses)
• All learners will be required to undertake a pre-training review which aims to identify their training needs through questions on previous education or training, the relevance of the courses to the learner, relevant experience, and interview conducted by the Institute’s enrolment officer. The interview also aims to identify the suitability of the course, any support needs, and possible RPL opportunities.
• Through pre-training review learner will demonstrate that they have the necessary skills to successfully complete the course
• Ability to independently use & operate a computer/laptop and knowledge of basic use of office applications. (Part of the PTR process). Learners who do not possess basic computing skills will be referred to take basic computer training before enrolment (as Institute doesn’t offer IT training courses).
• Students may also need to have access to a computer & internet services outside class hours.
• Although Institute will provide access to computers/laptops on loan with required resources during classroom hours however to work on assignments and tasks for self-study. However, all learners are expected to have access to a laptop or computer with the Windows 7 operating system or higher. Students must have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address).
• All learners are expected to have access to MS office applications such as Microsoft Word, an email platform.
• Must be physically fit to undertake hospitality tasks and responsibilities as required by the course units.
• Students with specific personal/religious beliefs/food or other allergies in terms of food products may need to consider their enrolment.
• Attend an interview (face to face / phone / skype)
• All prospective students (the candidates) are interviewed (face to face/phone/skype) and will have the course explained to them by a Student Services Officer. The purpose of this interview is to ensure the candidate understands the commitment of signing up to the course, entry requirements, course outcomes, and what is expected of the student during their studies with Federation Academy.