Effective Communication - Using Assertiveness Techniques

ZAP in Schools workshops equip children and young people in Years 5-8 with the skills they need to both recognise and positively respond to bullying behaviour. The 90-minute workshop explores the differences between teasing and bullying and the role of the bystander. Children will lean skills and t...

This Assertive Communication Skills training course will use video demonstrations, role-playing activities, journaling, and practical workshops to help you become self-aware of behaviour patterns and increase your ability to get work done.

With your newfound confidence, you’ll be able to provide ideas and feedback. You’ll be able to be assertive without dominating the team. Healthy self-assurance plays an essential part in being heard in both the workplace and the personal life.

This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.

In this highly reflective workshop, participants build their confidence in having difficult and challenging conversations at work, while being assertive. Whether there’s a difficult message to deliver, feedback to give about something that has gone wrong, or because of the concern that there will...