A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.
DurationEffective Communication - Using Assertiveness Techniques
A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.
Explore barriers, behaviours and triggers that can inhibit effective communication and develop strategies and confidence to manage these.
Course aims
To develop an understanding of what effective communication is
To develop confidence in using assertiveness techniques to communicate clearly and effectively
Course objectives
By the end of the course participants will have had opportunities to:
Explore the difference between passive, aggressive, manipulative and assertive ways to communicate
Understand the core principles of effective communication
Practice using ingredients and techniques for effective communication
Explore commonly experienced difficulties and ways to manage these in one-to-one and group settings
The Training Exchange is a Bristol based training and consultancy company, specialising in Mental health & well-being, Drugs & alcohol and Complex needs.
Established in 1997, we have a track record of providing consistently high quality learning and workforce development opportunities to public, private and voluntary sector services across the UK. These include NHS Organisations, Local Authorities, Health & Social Care Partnerships, and many local and national charities
I also offer a range of courses which will give you the tools and knowledge to inspire and empower you, to help you to heal yourself, to heal your loved ones, to heal your home, to start attracting what you truly want in your life, and to help you plan for your success however you define it to ...
We only run in-house workshops so we can tailor each one to our clients needs, people and culture.
This course is for those who would like to develop their confidence and assertiveness in the workplace. It explores different contexts and offers practical tools to develop individuals to communicate and deal with a range of situations more effectively.
Improve your confidence and get your point over in a more effective manner.
You will learn how to say ‘No’ without arguing or upsetting people and without feeling guilty.
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