The Training Exchange

Understand the ingredients and stages in conflict escalation, explore power relations and dynamics and recognise common pitfalls in managing conflict.

An introduction to the cognitive behavioural approach to understanding and addressing excessive stress and anxiety difficulties.

A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.

Drawing on a model from the field of neuroscience, Polyvagal Theory, this course offers a clear framework for understanding how trauma impacts us at the level of the nervous system, which underpins our emotional landscape.

Develop your skills to communicate with clarity and confidence in meetings, presentations, training and a range of other work-related settings. Drawing on assertive techniques, consider personal fears and challenges, pick up tips to improve your delivery and develop a style that works for you.