Our Effective Telephone Techniques course is for anyone who needs to get to grips with using the telephone to communicate effectively with customers, suppliers or colleagues.
DurationOur Effective Telephone Techniques course is for anyone who needs to get to grips with using the telephone to communicate effectively with customers, suppliers or colleagues.
?Understand the advantages and limitations of their own telephone style, and identify development areas. Recognise the challenges of communicating over the telephone and how to overcome them.
Use techniques to be more effective over the telephone Plan telephone calls successfully Manage “difficult” calls, while remaining calm and in control.
Storm specialises in on-site training, bringing you the most flexible and cost-effective training solutions that money can buy. Using our mobile set up you'll benefit by placing your staff where you need them and you’ll improve output and save time.
Your staff and business will benefit from fun training workshops which are planned around your schedules and delivered in a flexible format. Start reducing your training expenses today and contact us for a free no obligation quote.
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