Emotional Intelligence at Work

Emotional intelligence affects us all, whether we are constantly working in collaboration with others or individually on projects. So, this training course would be suitable for everyone in your organisation, but particularly those that must interact with others on a regular basis.

With greater self-awareness of their emotions and the ability to empathise and understand other people’s emotional state, your team will perform better in the workplace. In other words, being emotionally intelligent makes a real difference to performance and, therefore, profit.

Emotional intelligence training is not just a desirable ‘soft skill’. In fact, research indicates that emotional intelligence can be a better indicator of workplace performance than IQ. It gives you very real and concrete benefits and should be an essential element of any staff development program. are better equipped to handle the ever-increasing pressures of a modern workplace.

Learning Outcomes:

• Be aware of emotions and the impact they have on their performance
• Recognise and understand emotions in others and how to adapt their behaviour to suit
• Regulate their emotions and so enhance performance
• Handle and inspire emotion in others