Emotional Intelligence

People with higher Emotional Intelligence have far greater chance of success in their jobs and careers. This one day course gives you an edge by helping you understand Emotional Intelligence and how to use it in your day to day work and your life outside of work as well. It will give you practical steps and activities to improve your Emotional Intelligence, with full guidance provided.   

?Everyone can benefit from understanding and improving their Emotional Intelligence, and it will have a particularly positive impact on interpersonal relations and communication.  

For leaders and managers, Emotional Intelligence is an essential skill that will make the job of leading, managing and influencing others a lot easier.  Emotional Intelligence is also a key aspect of many other skills, such as negotiation, interpersonal relationships, communication, customer service, and conflict management. 

Organisations can benefit from increased levels of morale, better relationships in the workplace, better understanding of values and alignment, and clearer and more nuanced communication. 

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Some of the topics in this short course include:

• ?Introduction to Emotional Intelligence
• Models of Emotional Intelligence
• Emotional Intelligence in Action
• Developing Self Awareness
• Knowing Yourself, Knowing Others
• Enhancing Your Leadership 

Course Overview:

• Emotional Intelligence
• Duration: One day Short Course
• Description: An introduction to the essential skill of Emotional Intelligence.

Who Should Attend?

• All roles and all staff , but in particular:
• Leaders and those who aspire to be in a leadership position,
• Those seeking to improve their communication or conflict management skills,
• Team members,
• Those wishing to improve their self-awareness. 

Benefits:

• Participants will be provided with a realistic and practical approach to Emotional Intelligence, develop their own self-awareness, and awareness of others.
• Emotional Intelligence training can help individuals and teams develop professionally and personally and improve their relationships.
• An enhanced appreciation of Emotional Intelligence can lead to improvements in many areas including morale, values, leadership, interaction, communication, conflict management, negotiation, empathy.