Emotional Intelligence

by Developing Managers Ltd. Claim Listing

A very popular part of management and leadership development is Emotional Intelligence and it is a technique that is gaining in popularity and interest.

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Course Details

A very popular part of management and leadership development is Emotional Intelligence and it is a technique that is gaining in popularity and interest.

Much of the current interest in Emotional Intelligence is traced to the work of Daniel Goleman so watch and listen as he introduces how EI can be used to help leaders and leadership development.

 

Where is Emotional Intelligence from?

Daniel Goleman proposed that EI contains a wide set of competencies and skills that are used by individuals to generate their performance as a leader. Goleman suggests the presence of four main areas;

  • Self-awareness – the ways in which we identify our own emotions and the way in which they impact on us and others. These help us to make a wide variety of decisions.
  • Self-management – our ability to control our emotions and adapt them to the changing circumstances that we find around us.
  • Social awareness – the ability to recognise and work with the emotions of others.
  • Relationship Management – the ability to inspire, influence and develop others while managing conflict.
  • Birmingham Branch

    1325A Stratford Road, Birmingham

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