Team members and leaders who would like to explore their understanding of their relationships with others. You will leave understanding what emotional intelligence is and have a greater awareness of your triggers,
Emotional Intelligence
Suitable For
Team members and leaders who would like to explore their understanding of their relationships with others. You will leave understanding what emotional intelligence is and have a greater awareness of your triggers, human behaviours and how to manage more stressful situations.
Programme
Module One: What is Emotional Intelligence – 2 hours
You Will Learn:
Defining Emotional Intelligence
Understanding intelligences and the core competencies
Competency One – Self Awareness
Recognising your emotional triggers
Understanding your motivators & drivers
Assessing your values
Competency Two- Self Management
Understanding your reactions
Choosing your actions & attitude
Managing your triggers
Module Two: Competency Three – Social Awareness – 2 hours
You Will Learn:
Interpreting non-verbal language
Building rapport and using empathy
Applying effective questioning and listening skills
Competency Four – Relationship Management
Understanding different behavioural styles
Being more adaptable to other perspectives
Having more effective conversations with others
Action Planning
What have you learnt – How will you apply?
GBC Learning
Providing great training solutions since 1994, we now regularly work with over 400 organisations annually in the UK and Europe. Our public open courses are conveniently scheduled in central Guildford and central London.
You will find the high impact, low stress approach ensures people go back to work enthused, energized and eager to put their new or refreshed skills into action. The training style is immensely practical with a positive adult- learning style.
With the focus on pre-identified objectives and follow-up action plans people are geared to achieving the success they want. Without doubt they will return to give you a polished performance, helping you to build the team and the business.
And What About Our Trainers?
Working with a discrete group of associate trainers you can be sure they have practical backgrounds and a wealth of experience in the business, not-for-profit and public sectors. You’ll find they flexibly adapt to the specific needs of each group or individual and will encourage full participation and inspire change. Our trainers make good coaches too!
As well as the public open course schedule we are adept at customising a programme just for your team or organisation. We have a great ear for listening and understanding what you really want and need.
From Training Needs Analysis to fulfilment, the material, style and focus can all be tailored to hit the spot for large audiences, small groups or a one-to-one coaching requirement.
On the Course List you will find a wide range of topics beyond the public schedule which can be tailored and jointly branded exclusively for you. We can organise your venue too – onsite at GBC Learning Guildford or London, at your own venue – or away-days for total immersion.
We are simply aiming to give you the best results – as we do for so many others every day.
Love & Tate
Love & Tate Recruitment has been helping people and organisations to put their aspirations into action since 1982. With over 35 years of recruitment experience, whether you are looking for a job or intending to recruit, our aim is a totally painless experience completely focused on your recruitment needs.
Our qualified consultants are friendly, knowledgeable and stick with us so you don’t need to eternally re-brief. More than that we work as a team so, whether you need us every day or once a year, you are sure to be able to speak to someone you know.
We believe in treating you right. We work with tenacity to get the results you desire. This really keeps us on our toes but we’ve got the skill, flexibility and creativity to get the job done.
As a result, clients and candidates also tend to stick with us well beyond the initial requirement, turning to us time and again for all their recruitment needs …and go on to use our training service, too.
Pitman Training
Give your people an enjoyable, practical learning experience. They will return to work eager, enthused and highly motivated. As well as improving immediate performance, investment in training aids both recruitment and retention. That’s the formula for high performance and higher profits – in fact the perfect and only business case for training.
Whether you want one training course or the whole gamut from training needs analysis, through design, organisation, delivery and post-course assessment of results, we’ll take care of it. And we can blend self-paced learning, online and tutor-led sessions so it’s flexible, fast and effective.
Covering PA, secretarial, administration, bookkeeping, management and IT training you will find Pitman Training’s unique flexible learning methods will suit you and your business.
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