This course defines and trains you and other managers on how to understand and control your own emotions in a business context.
Emotional Intelligence
This course defines and trains you and other managers on how to understand and control your own emotions in a business context.
Additionally you will look deeper into the emotional manifestations of others and how better to understand them so as to strengthen your leadership style and support your team where appropriate. This understanding will be crucial to making the right decisions within and outside of your own area.
Course Content
Overview of Emotional Intelligence
The EBW Business Emotional Intelligence Model
Developing self-awareness and discovering your blind spots
Techniques to become more self aware
Understanding others' emotions
Self-Assessment
Practical tecniques to manage your own emotions
Scenarios to practice building relationships
Benefits to the Individual
Better interpersonal relationships
More measured reactions to stressful or challenging situations
Benefits to the Company
Better interpersonal relationships
More measured reactions to stressful or challenging situations
Who Are We?
We help organisations develop their managers and leaders to become exceptional at their roles.
We are leadership development specialists and develop people from aspiring junior managers all the way through to director and executive level. We do this through:
Bespoke/tailored training workshops
1 to 1 coaching
Qualifications (CMI/ILM/Apprenticeships)
Our work tends to cover 3 broad areas of skills and behaviours which can be categorised as:
Why Choose Nine Dots Development?
We are very different from most other companies in our industry in that we do not just carry out training programmes, we embed the learning to allow our clients to reap the benefits. We have a structured after-session process to support each participant to put their learning into practice, this involves challenges, reminders and coaching from our team after the learning event.
Additionally, we tailor all our training to our partners as standard and make it relevant to their organisation. All of our training is highly practical and is designed to give people tools that can immediately be put to use in their role.
(We also provide professional rebranding of all our materials for your company all free of charge so the training ties into company communications and the wider culture.)
Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success.
This unique one-day session of experiential learning not only identifies what empathy is and the impact that personal wellbeing and emotional awareness plays in this, but what it is not. It enables those attending to ‘feel’ empathy, analyse it, and understand it on a deeper level, to understand...
This course has been designed to provide participants with essential Management skills and a strong understanding of Emotional Intelligence.
The Emotional First Aid training course is directed at staff/ anyone working with young people between the ages of 11-25 years old eg. Teachers, Social Workers, Learning Support Assistants, Mentors, Foster-Carers, Youth Workers
EI encompasses an individual’s capacity to recognise, understand, manage, and effectively use their own emotions while also empathizing with the emotions of others. This critical skill set offers numerous benefits in selling, fostering stronger relationships and increasing sales potential.
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