Emotional Intelligence

by PMC (Performance Management Consultants) Claim Listing

This course considers the impact of emotional intelligence (EQ) on leadership and organizations. It presents research that supports the business case for EQ in the workplace

$1050

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img Duration

12 Hours

Course Details

Deliver Higher Performance and Manage Change Better

 

Leadership and management are some of the most challenging roles in work and business. Leaders strive to achieve results while effectively leveraging the skills and talents of their teams. In today’s workplace it is critical to recognize that people bring both their minds and their emotions to work and the reality is that emotions drive performance. The research is clear—leaders who have higher levels of emotional intelligence create positive work environments, generate higher levels of employee engagement, deliver higher performance, manage change better and experience less work-based stress.

This course considers the impact of emotional intelligence (EQ) on leadership and organizations. It presents research that supports the business case for EQ in the workplace. Participants will be introduced to key concepts of EQ and self-evaluate their current leadership style, identifying areas of strengths and opportunities for development. Participants will build knowledge and skills related to self-awareness and self-regulation and how to be emotionally intelligent leaders. The second half of the course will focus on how to use EQ to motivate teams and implement practical strategies for organizations.

Learning outcomes

By the end of this seminar, you will be able to:

  • Understand the key components of emotional intelligence as they relate to leadership
  • Understand the business case for emotional intelligence
  • Understand the characteristics of high emotional intelligent leaders and organizations.
  • Complete a self-assessment to help identify strengths and opportunities for growth
  • Develop stronger self-awareness and practice using tools to support self-awareness
  • Understand strategies for managing triggers and fight-flight-freeze responses
  • Develop skills to effectively respond to the emotions of others
  • Understand how to use EQ to motivate individuals and teams
  • Develop strategies for implementing EQ in the workplace
  • Be better equipped to influence organizational culture
  • Complete a EQ Action Plan
  • Ottawa Branch

    858 Bank Street, Suite 109, Ottawa

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