Emotional Intelligence – the ability to harness and manage emotions – has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance.
Duration
Emotional Intelligence
Emotional Intelligence – the ability to harness and manage emotions – has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance.
Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal success. This half day seminar has been put together to introduce you to the subject and show how it can be applied in a business environment.
Objectives
At the end of the course participants will be able to:
Outline how emotional intelligence techniques, approaches and tools can be incorporated into your usual communication style.
Explain why emotional intelligence is important.
Define emotional intelligence and it's impact on interpersonal relationships.
About Us
Skillsgen is a leading Training Provider in Merseyside & throughout the Northwest of England. We have been providing quality certified training for more than 15 years. All our training staff are skilled professionals with many years’ experience within the training industry with huge amounts of business and corporate style training & back ground knowledge. Our IT trainers are Microsoft Certified and go through annual checks for ongoing professional delivery as well as keeping them abreast of the latest Microsoft products.
With a strong background working with Microsoft to deliver the best IT training, we can provide training on all Microsoft products from desktop to technical subjects, as well as Microsoft MOS exams in our testing centre.
We complement our IT training with a range of Management & Leadership Skills from our Soft Skills Training portfolio. These courses provide a backbone of material for Supervisor and Managerial skills.
Our head office is based in Halewood, Liverpool close to the Jaguar Car Factory L24 9PZ. Here we run both public and closed courses in both IT and SoftSkills, ranging from beginner sessions through to Expert consultancy levels.
We have considerable experience in the design and delivery of corporate training rollouts working with our many clients to agree training objectives; needs analysis; outcome measurement and delivery schedules including delivery across shift systems. We will work with you to create courses using your own data and environment so that delegates can immediately apply their new skills to the workplace.
We will deliver training around the country and have delivered courses across England, Wales, Scotland and Northern Ireland as well as Jersey, Isle of Man, Belgium and even Dubai. So whether you require 1-1 consultancy or you have a corporate roll out to design and deliver then we can help. With our network of qualified trainers and instructors you can be confident that we will deliver your training exactly how you want it.
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
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EI encompasses an individual’s capacity to recognise, understand, manage, and effectively use their own emotions while also empathizing with the emotions of others. This critical skill set offers numerous benefits in selling, fostering stronger relationships and increasing sales potential.
So that your people don’t end up burnt out or ill from the effects of other people’s negative emotions.
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