In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge.
DurationCourse Attendees
This course is suitable for SME owners, directors, senior managers, team leaders and supervisors.
Course Background
Emotional intelligence was first talked about in the 1970s but has recently had a comeback, with more business leaders now appreciating the need to focus on building relationships to be successful.
In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge.
Course Duration
SSG offer this module as part of a full or half day course which can be delivered as a classroom or virtual course.
Course Programme
What is emotional intelligence?
Guided self-reflection
How to use your EQ to lead and influence people
On completion of the course delegates will be able to:
Understand the theoretic principles of emotional intelligence
Identify their personal levels of emotional intelligence
Formulate an action plan on the back of the results of their self-analysi
Appreciate the importance emotional intelligence has on their leadership capabilities
Decide next steps of personal development
About us
At SSG we inspire people and businesses to work safely and sustainably through the provision of training, consultancy, advisory and assessment services. Our services cover quality, health, safety, the environment, employment law and HR.
We have accumulated a vast amount of experience since SSG was established in 1997. This helps us deliver a diverse range of courses and services to help companies overcome challenges in ensuring compliance in the workplace. Please contact our Customer Service Team to see how we can help you.
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
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