SSG Training & Consultancy

In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge. 

Leaders and employees say that communication is one of the hardest thing to get right in any organisation. Yet good communication is the key to engagement, strong process management and innovation. During this session, delegates will discuss different types of communication and how to use them most

Conflict comes in many shapes and forms, from passive-aggressive grumbles through to physical altercations. In this module we develop conflict management strategies and identify potential risks to your business and the individuals involved.

Taking time out to discuss time management may seem like a bit of a contradiction but our delegates report that the lightbulb moments this module offers truly enables them to structure their workload more efficiently. As Henry Ford said: “If you do what you’ve always done, you’ll get what you...