COURSES OFFERED BY SSG TRAINING & CONSULTANCY

Taking time out to discuss time management may seem like a bit of a contradiction but our delegates report that the lightbulb moments this module offers truly enables them to structure their workload more efficiently. As Henry Ford said: “If you do what you’ve always done, you’ll get what you...

Conflict comes in many shapes and forms, from passive-aggressive grumbles through to physical altercations. In this module we develop conflict management strategies and identify potential risks to your business and the individuals involved.

Leaders and employees say that communication is one of the hardest thing to get right in any organisation. Yet good communication is the key to engagement, strong process management and innovation. During this session, delegates will discuss different types of communication and how to use them most

In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge. 

Delegates must be a minimum of 14 years of age and a certificate can be offered to all, subject to assessment. A delegate cannot assume a responsibility in the workplace for children and infants until they reach the age of 16, and then it is the employer’s responsibility to ensure that the delega...

This course is suitable for any persons with responsibilities for spill management who wish to develop their knowledge of communication skills and instructional methods to enable them to pass on this information.

Whether you have been recently promoted or have been in a people management position for some time, having authority does not automatically give you good leadership skills.

What does ‘good’ look like in your organisation? What are your standards of appearance and language? How do you expect your staff to deal with complaints and feedback? This module gives delegates the opportunity to set clear expectations on organisational standards, while teaching your staff ho...

This course is suitable for employees at all levels including SME owners, directors, senior managers, team leaders and supervisors.

Computer workstations or equipment can be associated with neck, shoulder, back or arm pain as well as with fatigue and eyestrain. The Health and Safety (Display Screen Equipment) Regulations 1992 aims to protect the health of people who work with DSE by requiring that every employer perform a suita...