Energy Sector Quality Compliance Monitoring Course Outline

Quality compliance monitoring is the quality assurance testing carried out over the day to day activities of the business. The compliance monitoring team provides assurance to the senior management that the organisation is operating within a compliant framework.

Monitoring is a little understood element of process management although it serves as a powerful tool to ensure that quality, ethics and compliance processes continue to work and improve.

For many, compliance monitoring is a clear expectation but has not been well defined, leaving many organisations at a disadvantage in understanding how to effectively incorporate it into their ethics and compliance management efforts. Unlike other recommended compliance activities, monitoring (and auditing, as well) is less of a defined,

discrete activity and more a part of a management process. It needs to be designed to fit and be incorporated into other activities. Without strong monitoring techniques, the compliance process is likely to fail or fall out of date as external changes antiquate a business process.

Due to the burgeoning recognition of intricate interdependence of compliance and monitoring in recent years, monitoring has become a basic expectation of ethics and compliance management. This course tailored for the Power Generation,

Transmission and Distribution Industry emphasises and covers, among other things, reasonable steps that an organisation needs to follow to ensure that compliance and monitoring are followed to detect deviations, weaknesses, successes and failures.

The course also shows how and why monitoring is a critical management activity, one of five principal components of good risk management and control practices. Concomitantly, it shows how monitoring helps ensure that internal control operates effectively.