The target group is implementers. This course is designed to improve how to communicate over the phone more effectively.
The target group is implementers. This course is designed to improve how to communicate over the phone more effectively.
The skill of answering the phone politely and orderly and taking orders accurately is very important because it reflects the image of an organization. This course is specifically for customer service officers who use the phone when communicating with customers.
Course Objectives
In order to diversify the method of service delivery to customers, INTAN has provided a facility where civil servants can apply for courses online. This facility has not only made the course application process easier but has also encouraged more civil servants to take courses at INTAN.
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Discover how to positively connect with your clients with a customer service training course from pd training. This course demonstrates sensible ways to retain your valuable clients and win repeat business.
Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and poi...
Telephone Skills training is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.
Our trainings are customize to the needs of our clients in the various industries we serve. We offer the best customer experience and customer service training in malaysia tailored to your specific needs and expectations.
Certified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.
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