To understand of the meaning of equality and diversity
Course information
Aims and objectives
To understand of the meaning of equality and diversity
To understand the importance of equality and diversity within General Practice
To become more aware of the differences in patients needs and expectations
To understand the requirements of the CQC with regards to Equality and Diversity
Understanding discrimination and the law
Course contents
First impressions
Respecting others
The meaning of equality
The inequalities within General Practice
Understanding and valuing diversity
Challenging stereotypes
The Equality Act 2010
Discrimination – lawful and unlawful
Who should attend?
Receptionists
Administrators
HCAs
Practice Staff
Home care staff
Nursing home staff
About AB Health Group
Annie Barr MBE was awarded the MBE in 2018 for her services in healthcare export. After a 35 year career in the NHS and frustrated by the lack of access to high quality education and professional development, Annie established her healthcare training and consultancy services. Her aim was to improve the confidence and competence of the healthcare workforce and consequently patient care.
Since then the company has gone from strength to strength, and Annie Barr is now a leading provider of accredited healthcare training and consultancy in the UK and overseas.
Our engaging, face-to-face courses are both practical and theoretical, equipping you or your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.
In 2019 following a period of growth and change we rebranded as ab health group. This was to reflect the new company ab health & wellbeing specialising in B12, and the work that we are doing Internationally.
Our comprehensive consultancy services provide strategic support to healthcare organisations looking to strengthen the quality of their healthcare delivery and patient care.
We can now provide a vast array of training to suit the needs of Primary Care and Care Homes. We are able to tailor make our courses to meet the specific needs of different groups and organisations and, our course list is a sample of what we can offer.
This course was designed to give you an insight into equality and diversity and what it all means. This course goes into depth as to why equality is so important within a working environment.
Equality, Diversity & Human Rights training course has been designed to help those understand more about their responsibilities for promoting equality and diversity in the workplace, free from prejudice and discrimination.
This course aims to give managers the knowledge and tools to manage their people effectively through change.
This course offers a comprehensive exploration of advanced leadership strategies, change management techniques, and executive leadership best practices, providing the knowledge and practical skills needed to excel in executive leadership and guide organisations through change.
If you want to learn about equality and diversity in different contexts, this course will give you a great understanding of the different issues affecting equality and diversity in society today. You will gain an insight into the wide-ranging legislation that’s needed to create a workplace centre...
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