Fast Thinking – Confident Speaking

When communicating at work, more often than not it is expected that you reply immediately. Regardless of the exact situation — managing stakeholders, engaging in a regular meeting, or pitching an idea to a superior — having the skills to present your ideas both off the cuff and on the mark will inspire confidence from whomever you are talking with.

The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.

Learning Outcomes:

Upon completion of this course you’ll be able to:

• Manage your own and others’ insecurities and uncertainties
• Think and communicate clearly and concisely in unexpected, spontaneous, and challenging situations
• Remain candid but courteous, whilst utilising frameworks to get your message across without alienating others
• Field confrontational questions and emotional issues using confidence, empathy, and logic
• Enable your listeners to feel understood whilst handling their objections proactively and assertively
• Combine ideas, persuasion, stories, and analogies to create memorable and powerful communications