Group Telepersonality Program (Price Per Delegate) course is offered by The Voice Clinic.
DurationCourse Content:
Answer Calls Promptly
Speak Clearly
Improve Accent & Pronunciation
Handle Irate Callers Efficiently
Provide Customer Service Excellence
Have a Confident Vocal Image
Sound Enthusiastic
Project a Positive Image of the Organisation
Relaxation and De-stressing the voice
Resonance & Vocal Projection
Vocal Pitch and Variety
The Voice Clinic is a market leader in effective communication skills training and programmes to improve pronunciation, public speaking and business presentation. Become the Best Dynamic Confident Speaker by getting professional voice and speech.
English language training, individual executive coaching and more. We have branches operating in Johannesburg, Pretoria, Cape Town, Durban & also provide Zoom, Skype & eLearning (Online) Training courses.
The CBP™ Customer Service Certification program is aimed for professionals who are interested to learn the basics and skills necessary in customer service. This program was developed by highly qualified, professional and passionate consultants with experience in this field.
This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically towards customers.
The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
Customer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
Call Centre course is offered by Rich Skills Training Center. Rich Skills Training Centre concentrates on providing high quality Education, Training and Skills Development at lower Prices to ensure affordability by the youth and young adults of all races, gender and backgrounds.
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