Group Telepersonality Program (Price Per Delegate) course is offered by The Voice Clinic.
DurationCourse Content:
Answer Calls Promptly
Speak Clearly
Improve Accent & Pronunciation
Handle Irate Callers Efficiently
Provide Customer Service Excellence
Have a Confident Vocal Image
Sound Enthusiastic
Project a Positive Image of the Organisation
Relaxation and De-stressing the voice
Resonance & Vocal Projection
Vocal Pitch and Variety
The Voice Clinic is a market leader in effective communication skills training and programmes to improve pronunciation, public speaking and business presentation. Become the Best Dynamic Confident Speaker by getting professional voice and speech.
English language training, individual executive coaching and more. We have branches operating in Johannesburg, Pretoria, Cape Town, Durban & also provide Zoom, Skype & eLearning (Online) Training courses.
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Customer Success and Service training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.
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