We deliver on promises, on time, within budget, every time
DurationHandling Challenging Phone Calls
About Us
Our unique approach
We are an honest ethical company that improves knowledge and behavior through learning. As a family business, we deliver a very personal service and work hard at building long term relationships with both clients and trainers.
Enquire
Speak to one of our highly experienced training recruiters
Consult
We source the perfect trainer with matching skill set and industry experience
Deliver
We deliver on promises, on time, within budget, every time
Why choose Capital Training
Successfully designing and delivering a comprehensive range of courses for over 30 years
Over 30 years experience in the Industry
Award winning service
Accredited by the Learning and Performance Institute
UK and Worldwide coverage
Over 1000 training courses on offer
A very cost effective service
Trusted to deliver training for all the major Learning and development companies in the UK
Many of our clients have worked with us for over 20 years
Over 5000 courses delivered last year
12000+ delegates trained last year
24 hour ’emergency’ phone line for customer and trainer support
Our Unique Approach
We are an honest ethical company that improves knowledge and behavior through learning. As a family business, we deliver a very personal service and work hard at building long term relationships with both clients and trainers.
Why choose Capital Training
Successfully designing and delivering a comprehensive range of courses for over 30 years
Over 30 years experience in the Industry
Award winning service
Accredited by the Learning and Performance Institute
UK and Worldwide coverage
Over 1000 training courses on offer
A very cost effective service
Trusted to deliver training for all the major Learning and development companies in the UK
Many of our clients have worked with us for over 20 years
Over 5000 courses delivered last year
12000+ delegates trained last year
24 hour ’emergency’ phone line for customer and trainer support
We're experienced in working across a wide range of industries and sectors in both the public and private sector. This includes healthcare, hospitals, mental health services, residential homes and food services.
Our customer service excellence course is your key to becoming a proficient customer service champion, dedicated to delivering unparalleled experiences. In today's competitive business landscape, providing exceptional customer service is paramount to building strong customer relationships and enhan...
Customer Service is the human element of any business delivering products or services to customers. Whilst a strong, recognisable brand and having unique selling points is important, it’s professional staff delivering on brand promises that brings the organisation’s values, policies and procedu...
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success.
This apprenticeship trains you to provide excellent customer service and can be applied to hundreds of job roles across a huge range of industries. You will ensure customers are dealt with in a positive, reliable and pleasant way by offering advice, answering questions and handling complaints.
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