Higher Certificate in Hospitality Management

The IIE Higher Certificate in Hospitality Management gives you the chance to follow your interests in limitless locations, allowing you to enjoy unforgettable experiences and a highly rewarding career.

This IIE qualification provides students with the required operational, interpersonal and analytical skills to ensure that they can fill entry-level positions in the hospitality industry, where they can advance with further experience to fill supervisory or junior management positions in hospitality and service-focused operations.

It also creates a pathway to enrol for our IIE degree. 

Course Outcome

• Once you have completed The IIE's Higher Certificate in Hospitality Management you will be able to demonstrate a coherent and encompassing understanding of management principles and how these apply to hospitality operations.
• You will acquire the skill set to interpret challenges in the various hospitality departments in order to deliver services efficiently and effectively, solve problems, and exploit opportunities to improve services.
• Demonstrate knowledge and understanding of customer segmentation and target markets in the hospitality sectors.
• Have an understanding of the legal requirements that have an impact on the hospitality business, including applicable legislation, health, safety and security.
• Demonstrate knowledge and understanding of basic accounting principles and their application to the hospitality business. 

Course Content

The IIE Higher Certificate in Hospitality Management consists of 9 modules:

• Introduction to Hospitality Management  
• Introduction to Front Office and Rooms Division Management  
• Food and Beverage Studies  
• Digital and Academic Literacies  
• Hospitality Service Management  
• Work Integrated Learning    
• Basic Hospitality Accounting  
• Food Service Management  
• Hospitality Legal Requirements