Hospitality (Hotel and Resort Services Management)

Travel the world with a career in hotel management! Fanshawe College’s Hospitality - Hotel and Resort Services Management program focuses on hotel administration and operations with hands-on experiences in hotel and resort management at our London Downtown Campus.

During this two-year diploma, you’ll learn the ins and outs of hotels and resorts, apply your knowledge in a co-op work experience and graduate ready for a career in a variety of jobs in hotels and resorts.

In our hotel management courses, you’ll learn hotel and resort management and administration, food and beverage service, guest and reservation management systems, purchasing and cost control.

You’ll also learn the soft skills that can be applied to any customer-facing industry, and hone your business etiquette to prepare you for management positions in hospitality.

Apply your knowledge and gain work experience during a full-time, paid co-op semester in a local hotel or restaurant, or at hotels and resorts across Canada.  You may choose to gain a global perspective with our optional semester study abroad opportunity during your second year of studies. 

Take your studies further by taking Fanshawe’s pathway into the Guest Relations Management - Concierge Specialist program, or other post-graduate programs and degrees such as International Hotel Management at Royal Roads University. 

Through this progressive, interactive program, students will prepare for a career in hotel and resort management.  Students will explore and learn about all the front-of-house and heart-of-house areas of a full-service hotel or resort operation including management practices, administration, rooms division and food and beverage services.

Students will gain a thorough foundation of national and international markets, exceptional guest service, industry software applications, leadership, cultural diversity and proactive management skills.

Students will have the opportunity to network with industry professionals through guest speakers, hospitality events, industry-related field trips and extensive work experience. In order to comply with AGCO licensing regulations, students must be at least 18 years of age by the commencement of Level 1 of the program.