Hospitality Management

Learn professional business management practices for careers in hotels, cruise ships, convention centres, and dining establishments.

What you will learn

• Effective communication and leadership skills for the hospitality sector
• Financial decision-making in the context of a hospitality enterprise
• Ethical practices and legal frameworks within the hospitality industry
• Hands-on food and beverage service
• Front-of-house and back-of-house hotel and restaurant operations
• Human relations management in a hospitality setting
• Marketing and communications strategies
• Hospitality industry trends and sustainability practices
• Customer service principles

What to expect

The program is delivered over four academic terms. Maximum time to complete the program is five (5) years. Upon successful completion of the first year of study (30 credits), students may choose to exit the program and receive a Certificate in Hospitality Management. Maximum time to complete the certificate is two (2) years.

• Lectures, seminars, and group discussions
• Role plays in culinary, hotel, and restaurant settings
• Simulations and computer labs
• Course projects
• Reports and term papers
• Independent research
• 500 hours industry work experience