Hospitality Management Programme

The hospitality and tourism industry is resilient and shows continued growth in this new normal where trust is the new currency, innovation is an essential part of everyday life and multi-skilled staff is in clear demand within the corporate and entrepreneurial sector.

The Hospitality Management Programme meets the above criteria; it does not only equip learners with essential technical (hard) skills but emphasizes the importance of soft (life) skills to enable learners to fit in at the workplace and eventually progress from managers to leaders.

The generic learning offerings in the curriculum ensure a high degree of portability and enable learners to enter multiple job roles and careers in their quest to meet individual and organisational requirements.

Learning Outcomes

• General Hospitality Skills with the emphasis on guest relations

• Food and Beverage Service and Management

• Events Management

• Rooms Division Management (Front Office and Accommodation Services)

• Leadership Skills and Entrepreneurship

• Human Resource Management

• Business Management (sales, marketing, finances)

• Basic Food Preparation and Cooking Skills

• Self-Development and Workplace Readiness (emotional intelligence)

• Additional National and International Courses