Hotel Management

by Engineers Gurukul Technology Claim Listing

The Hotel Management course covers hospitality industry operations, guest services, food and beverage management, and hotel administration.

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img Duration

50 Days

Course Details

The Hotel Management course covers hospitality industry operations, guest services, food and beverage management, and hotel administration.

 

Modules:

  • Module 1: Introduction to Hospitality Industry
  • Overview of the hospitality sector
  • Roles and responsibilities in hotel management
  • Current trends and challenges in the industry
  • Module 2: Front Office Operations
  • Reservation systems and guest check-in
  • Guest services and communication skills
  • Handling guest complaints and inquiries
  • Module 3: Food and Beverage Service
  • Types of dining establishments
  • Table service techniques and etiquette
  • Menu planning and handling special requests
  • Module 4: Housekeeping Management
  • Housekeeping roles and responsibilities
  • Cleaning and maintenance standards
  • Laundry operations and guest room preparation
  • Module 5: Hotel Operations and Administration
  • Managing hotel resources and facilities
  • Inventory control and procurement
  • Safety and security procedures
  • Module 6: Event Management and Catering
  • Planning and organizing events
  • Catering services and menu design
  • Managing logistics and guest experiences
  • Module 7: Marketing and Customer Relations
  • Promoting hotel services and branding
  • Digital marketing and online reputation management
  • Building customer loyalty and satisfaction
  • Jalandhar Branch

    Mohalla Gobind Garh, S.D. College Road, Jalandhar

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