Human Resource Management

It should not need to be said, but the most valuable resource any company has is its employees, not the raw products it makes, not their finished goods, nor even their revenue. All of these are valuable, but they pale in comparison to the value of a single good worker. 

However, like anything else the company has to manage, the human resource also needs managing and direction. This is the job given to the human resource management division located in most, if not all, office settings. 

They handle who gets into the company, who has to leave it, and what they have to do while they’re on the job. This training course is therefore set to help your human resource management become as effective as they can be.

Communication skills can get you far in human resource management, but it is important to note that you are dealing with people who have feelings, not just walking bags of skills that push your company forward. Everyone who enters human resources should be patient, kindly, a good communicator, and an excellent mediator. 

These methods will train workers to organise themselves, manage conflict carefully, and keep information flowing to both the higher and lower rungs of the corporate ladder. This training course is essential to leadership training, and effective management of resources available to the company. 

This pairs well with sessions about communication, conflict management, and leadership. If you wish to know about our other training courses and services, please contact us. We can customise and even create a training session just for you.

Topics Covered In This Course:

• A History of Human Resources
• As we kick start our workshop participants will gain insights into the origins and current state of Human Resources. This understanding will empower them to manage their HR strategies moving forward.
• Interview Process
• During this session attendees can expect to gain insights into excelling at interviews. From understanding the format to asking thought provoking questions and exhibiting etiquette participants will leave equipped with a remarkable toolkit for their next significant job interview!
• Following Up with New Workers
• In this session we’ll delve into the power of checklists in driving onboarding experiences for new employees. We’ll also explore the long term benefits of following up with them.
• Workplace Safety
• Our participants will gain an understanding of the multifaceted roles and responsibilities that HR professionals undertake during this session. They’ll familiarise themselves with regulations and industry specific policies enabling them to become experts, in their field.
• Dealing with Harassment and Discrimination
• In this session we will delve into the effects of harassment and discrimination, in the workplace. We aim to empower supervisors to understand their responsibility in fostering an environment, for employees and highlight employers obligation to uphold workplaces.
• Workshop Wrap-Up
• To conclude the day participants will have an opportunity to ask questions and create an action plan. This is their chance to gain an understanding of how they can implement what they have learned into their work.

Learning Outcomes:

• Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
• Write job specifications and identify core competencies
• Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
• Get new employees off to a good start.
• Understand compensation and benefits.
• Maintain healthy employee relations.
• Make performance appraisals a cooperative process.