This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices in the field of human resources management.
DurationIntroduction:
This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices in the field of human resources management.
Areas covered include employee supervision, leadership and management, training and development of employees as well as managing technology in the hospitality industry.
What will I learn?
Developing effective managerial skills, staff employment and training.
Effective communication, time management techniques, manage conflict and change.
Leadership and Management in the hospitality industry, including communication, high performance teams, diversity, managing organisational change, and strategic career planning.
Learn how to develop, conduct, and evaluate one-on-one and group training, and how to implement effective instructional design techniques and processes.
Basics of purchasing, implementing, maintaining, and managing a variety of technology systems used in hospitality.
Systematic approach to human resources management in the hospitality industry.
No matter which field you wish to pursue, the International Hotel School will provide the ideal training, enabling young people with skill and dedication to make a success of a challenging career in the tourism and hospitality industry both locally abroad.
The Human Resource function focuses on staff development, staff policies and procedures and staff wellness programmes to provide a comfortable and happy environment.
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By the end of this course you will have developed your own definition of diversity and will have clearly identified and understood the different ways in which we are all diverse.
Recruitment and Selection training is offered by Ratomac Trading Consultants.The course provides delegates with knowledge of the dynamics of the South African labour market, conflict management, affirmative action, the latest labour legislation, grievances and dismissals
We are living in a disruptive world. The change will happen whether you like it or not. Most people will never adapt to the pace of change – Their reactions will be slow – There will be excuses and many will become extinct. We no longer live in a world where people have the luxury to resist cha...
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