This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices in the field of human resources management.
DurationIntroduction:
This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices in the field of human resources management.
Areas covered include employee supervision, leadership and management, training and development of employees as well as managing technology in the hospitality industry.
What will I learn?
Developing effective managerial skills, staff employment and training.
Effective communication, time management techniques, manage conflict and change.
Leadership and Management in the hospitality industry, including communication, high performance teams, diversity, managing organisational change, and strategic career planning.
Learn how to develop, conduct, and evaluate one-on-one and group training, and how to implement effective instructional design techniques and processes.
Basics of purchasing, implementing, maintaining, and managing a variety of technology systems used in hospitality.
Systematic approach to human resources management in the hospitality industry.
No matter which field you wish to pursue, the International Hotel School will provide the ideal training, enabling young people with skill and dedication to make a success of a challenging career in the tourism and hospitality industry both locally abroad.
The Human Resource function focuses on staff development, staff policies and procedures and staff wellness programmes to provide a comfortable and happy environment.
Effective Human Resources Management is key to an organisations success. In today's business landscape it is critical that you have a Human Resources team that is not only transactional but can contribute at a strategic level to show true value to business.
In any organisation, the positive management of relationships will ensure productivity. Sound relationships create of a culture of trust and loyalty where individuals are motivated and committed to develop to their full potential.
Human Resources training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.
Interview and Negotiation Skills course is offered by RITA (Risk And Investigation Training Academy). With more than 20 years experience in the legal, forensic and audit field we are more than equipped to provide any attendee with enough examples and guidance.
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