Introduction to Supervisory & Leadership Skills - as Chief Communicators & Influencers

Introduction to Supervisory & Leadership Skills - as Chief Communicators & Influencers

To be an effective supervisor means being an excellent communicator – bridging the gap between managers and supervised staff. This programme is aimed at less experienced supervisors or managers and can be just as useful for those new to leadership positions.

Trainees learn how to

• plan and supervise well within busy environments

• apply team-working tools to build, organise and develop the team

• apply personal and organisational time management skills

• develop excellent communication skills for briefings and presentations

• develop influencing skills with staff and bosses alike

• deal effectively with difficult discussions

• develop greater self confidence and help staff raise their confidence

• apply best practice when delegating tasks

• become a good role model for those who may follow in your footsteps