ISO 9001 Certification Quality Management System (QMS)

ISO 9001 certification is a standard requirement for a quality management system. It is a useful tool to help organizations become more efficient, effective, and improve customer satisfaction. In fact, there are over one million companies in over 170 countries certified to ISO 9001.

Furthermore, ISO 9001 standard is based on quality management principles. This including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement. Consequently, ISO 9001 is widely applicable all over the world especially in Malaysia, South East Asia, Europe, United States, etc.

ISO 9001 standard will be reviewed and revised within 5 to 8 years. This is to keep the standard up to date, fit to the global market needs and technology pace. The latest revision of ISO 9001:2015 was released in the year 2015 to replace ISO 9001:2008.

ISO 9001 and MS ISO 9001 is from ISO 9000 family, which ISO 9000 is the fundamental of the quality management system. While ISO 9001 is the requirement of the quality management system for an organization to comply. Among the Standard in ISO 9000 family, only ISO 9001 can be certified. ISO 9002 & ISO 9003 have been obsolete and ISO 9004 is a guideline of best practice.

Who is ISO 9001 Certification For?

ISO 9001 is suitable for all types of organizations, no matter big or small sizes, and different sectors.

The key improvement of the newly revised ISO 9001:2015 was to make it more applicable and accessible to all types of enterprises.

Benefits of ISO 9001:

• Improve organization system and process – ISO 9001 required to establish a quality system for an organization and keep improving the performance of the system.

• Increase customer satisfaction – The key requirement of ISO 9001 is how to fulfill customer satisfaction with your product/service. Organizations need to analyze customer feedback and take action to improve customer satisfaction.

• Good branding/image – Once the organization has a quality system, always keep improving and increase customer satisfaction, the organization’s branding or image will improve too.

• Increase productivity effectiveness and efficiency

• Cost reduction – Reduce failure and increase product/service process timeline