This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled
DurationThis course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.
It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines.
From a single person on a scheduled course to large scale training projects StayAhead Training have the expertise and experience to help.
Established since 1992, StayAhead Training is recognised as one of the leading independent IT Training specialists in the UK and the first choice provider of UNIX, Linux, Oracle, Red Hat, Java, Web Development, MySQL, PHP, Perl, ITIL, and Business Analysis training for many of UK's largest organisations.
With 7 UK training centres located in London, Bristol, Birmingham, Leeds, Manchester, Sunderland, and Edinburgh, StayAhead offer a range of scheduled, tailored and onsite training. Courses are based on traditional classroom based Instructor Led Training, with Virtual Training also available.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
The ITIL® 4 Foundation course provides the latest information relating to the ITIL service management syllabus and framework by AXELOS.
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts,
Achieve your ITIL V4 Foundation certification on Firebrand Training's accelerated 2-day course. Develop the skills to successfully transform your organisation and take advantage of information technology in the modern service economy.
ITIL® (Information Technology Infrastructure Library) is a framework intended for selecting, planning, delivering, and maintaining IT services within an IT department. IT service management helps individuals manage organisation risk, build up client relations, establish cost-effective practices, a...
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