This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled
DurationThis course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.
It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines.
From a single person on a scheduled course to large scale training projects StayAhead Training have the expertise and experience to help.
Established since 1992, StayAhead Training is recognised as one of the leading independent IT Training specialists in the UK and the first choice provider of UNIX, Linux, Oracle, Red Hat, Java, Web Development, MySQL, PHP, Perl, ITIL, and Business Analysis training for many of UK's largest organisations.
With 7 UK training centres located in London, Bristol, Birmingham, Leeds, Manchester, Sunderland, and Edinburgh, StayAhead offer a range of scheduled, tailored and onsite training. Courses are based on traditional classroom based Instructor Led Training, with Virtual Training also available.
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.
This course provides a broad-based view of the ITIL®4 framework's approach to Service Management. It covers a broad range of material at a high-level, as would reasonably be expected from a 'Foundation' course, with specific depth in key areas of service management and its practice.
This course will teach you everything you need to pass the ITIL 4 Foundation exam and will consequently create great career opportunities.
This ITIL 4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision
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