Internationally more companies are getting more out of their employees by progressing towards a coaching leadership model which encourages problem-solving, autonomy, mentored decision-making, and targeted skills development.
Outline:
Introduction to Coaching and Core Competencies
Building Coaching Skills and Self-Awareness including
ethical practice
mindset management
developing trust and safety
Maintaining presence
Effective communication and listening skills
Evoking awareness
Facilitating growth and development.
Communication and Conflict Resolution including an introduction to emotional intelligence (EQ)
Performance and Development Coaching
Team Coaching and Collaboration
Leadership Development and Succession Planning
Change Management and Ethical Considerations
Introduction to the Instruments of Influence.
Projects and coaching evaluations.
Miles Harrop Consulting, Coaching and Training
Miles Harrop Consulting and Coaching is a specialized boutique business consulting company situated in Gqeberha, South Africa. Managed by communications and marketing expert Miles Harrop, we specialize in assisting businesses and individuals in excelling in; new-generation selling, delivering seamless customer experiences, enhancing strategic communications, mastering influence psychology, providing leadership coaching, and developing effective strategies.
Typical Problems We Solve
Sales performance and sales training problems
Low sales conversion rates
Siloed and non co-operating teams
Fragmented and old strategies
Ineffective and Conflicting Leadership
Confused and ineffective communications.
Young manager and leader development
Motivation and morale issues.
Reducing customer complaints through improved customer experiences
Improving on, and communicating strategy
How We Solve Your Problems
Flexible interventions including off-the-shelf 2023 developed training, executive coaching, bespoke training and coaching solutions, business and communications consulting
About Miles Harrop
Miles Harrop, the founder, holds an MBA with a specialization in change management and strategy. His 2019 research dissertation focused on decision-making along the digital path to purchase. With a wealth of experience, Miles has over 30 years of business leadership and consulting experience. He has consulted for companies in both the UK and South Africa, establishing himself as a highly skilled business leader and entrepreneur.
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