Leadership Foundations

by Capsicum Culinary Studio

The Leadership Foundations Learning Path explores the fundamentals of leading people, how to manage service touchpoints, brand standards, time and resources, as well as ways to getting the most out of your team.

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Course Details

To lead is not always easy. But with the right foundational knowledge, anyone can lay the groundwork to become an exceptional leader.

The Leadership Foundations Learning Path explores the fundamentals of leading people, how to manage service touchpoints, brand standards, time and resources, as well as ways to getting the most out of your team.

 

Course Learning Outcomes:

  • Explain how to deliver outstanding service and improve the Guest experience
  • Explain what service touchpoints are
  • Explain how to check and maintain quality
  • Describe the purpose of brand standards
  • Discuss how to ensure a safe and clean work environment
  • Umhlanga Branch

    Chartwell Dr, 4319, Umhlanga, Durban
  • Waterkloof Glen Branch

    134 Aramist Ave, Waterkloof Glen, Pretoria
  • Salt River Branch

    6th Floor, Rex Trueform Office Park, 263 Victoria Rd, Salt River, Cape Town
  • Greenacres Branch

    1 Newmarket Rd, Greenacres, Port Elizabeth
  • Bartlett Branch

    Bartlett Lake Office Park Unit 6, Bartlett, Boksburg

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